Faximum Announces Support for ISDN Inbound Fax
LOS ANGELES, Calif. - March 3, 1998 - At CT
Expo, FaximumŽ Software Inc. today announced that their flagship
network fax server software product Faximum Client/Server 3.0
press release) now supports the automatic routing of inbound
faxes using ISDN technology and ZyXEL
ISDN fax modems.
Automatic routing enables received faxes to be delivered immediately
to the intended recipient's network desktop without manual routing's
delays, costs, or loss of privacy. Furthermore, Faximum's support
for ISDN provides an alternative to the older and more costly
Direct Inward Dial (DID) approach used by other fax server vendors.
Generally, automatic routing is better and cheaper than manual
routing and ISDN routing is even better and cheaper than DID routing.
George Pajari, Director of Engineering for Faximum Software,
said "Now with Faximum's support of ZyXEL's ISDN fax modem it
is possible on many systems for the first time to have faxes routed
directly to users' desktops using ISDN technology."
Munira Brooks, Sales and Marketing Manager for ZyXEL
Communications, Inc., added, "We are pleased that Faximum
Software has chosen to support the special ISDN capabilities of
our Elite2864I modems. ZyXEL is committed to delivering feature-rich
modems that make exciting new features such as Faximum Software's
ISDN inbound fax routing possible."
Ms. Brooks went on to say "As far as we are aware, this is the
first use of this capability for inbound fax routing using our
modems. Faximum Software has supported ZyXEL modems since our
first Class 2 offering and we look forward to working together
to deliver the latest in fax technology to our mutual customers."
For those few situations in which ISDN is not available, Faximum
continues to support DID routing with its fax server software
For more information on Faximum's network fax software, please
For more information on ZyXEL ISDN modems and other products,
please see http://www.zyxel.com.
Fax Routing Backgrounder
One of the pressing problems with automating fax messaging is
determining to whom a received fax is intended.
One method is to have a secretary view every fax on a computer
screen and select the intended recipient. While this is faster
than manually handling paper faxes, it is markedly inferior to
On the other hand, automatic routing means that only the intended
person sees the fax and that the recipient does not have to wait
for someone to get around to manually routing the fax. The difficulty
is that it is not possible to have a computer reliably read the
cover sheet to determine the recipient. The only approach that
works with all types of sending fax machines is to assign a unique
fax telephone number to each user on the network.
Usually this involves the use of special telephone lines and
equipment (Direct Inward Dial or DID trunks) which permit a single
phone line to have multiple phone numbers (one for each possible
recipient). When a fax is received the fax server matches the
DID number with the user on the LAN and automatically forwards
While this traditional solution works well, it uses old expensive
analog technology (DID trunks and equipment). The special equipment
alone to connect a DID trunk to a fax modem can run $1,000 or
more per line. And the costs for DID trunks from the phone company
can be prohibitive, especially for smaller companies that do not
have hundreds of users. And for many international users, DID
trunks may simply not be available.
The better solution in many cases is to use an ISDN phone line
along with a special fax modem that supports the features necessary
to route faxes received on an ISDN line.
Note that even though the receiving fax modem is connected to
an ISDN line, the sending fax machine can be any Group 3 machine
connected to a standard residential or business (i.e. non-ISDN)
Although this approach is superior to DID, until recently it
also required expensive external equipment or specialised fax
boards available only for certain computer systems. Now with ZyXEL's
Elite2864I ISDN Modem and Faximum Client/Server 3.0, automatic
ISDN inbound routing is available for a range of UNIX platforms
without the need for expensive external equipment.
Faximum Software, Inc. is located at 1497 Marine Drive, Suite
300, West Vancouver, BC Canada, V7T 1A6. Phone (604) 925-3600,
Fax: (604) 926-8182. Email: info@Faximum.com,
Faximum Software's products are available direct from Faximum
or through distributors/resellers in over twenty countries.