The README file that accompanies the Faximum Messaging Software provides detailed instructions on how to install FMS in the most common configuration. Please start your installation by reading the README file.1
This chapter provides the following additional information beyond that covered by the README file:
· "Email Infrastructure Requirements" on page 20
· "Supported Email Clients" on page 21
· "Supported Analog Fax Modems" on page 22
· "Supported Digital (ISDN) Fax Modems" on page 23
If you are installing the Faximum Messaging Gateway (i.e. the Faximum Messaging Software on top of Faximum PLUS or Faximum Client/Server) then please refer to CHAPTER 5 "Faximum Messaging Gateway" on page 89.
After you have completed the basic installation and configuration of FMS as outlined in the README file, you may wish to explore your options for further customisation of your installation as described by the following topics in the next chapter:
If you would prefer, Faximum Software provides a software installation service for all of its products. Please see "Faximum Installation Service" on page 181 for more information.
Since the Faximum Messaging Software products integrate faxing with email it is obviously necessary that you have a working Internet (SMTP) email system in place. This means that you need to be able to do two things with your existing network (prior to the installation of the Faximum Messaging Server):
Please see "Email Infrastructure, Testing Your" on page 34 for instructions on how to test your email system.
There are two ways of configuring the Faximum Messaging Software:
1. FMS as a delivery agent for sendmail; or
2. FMS as a independent SMTP server (MTA).
Since the first method is much easier to configure and operate it is the default method used by the installation script. In order for this method to work, however, you must be running sendmail as the native email server on the system you are planning to use to run the FMS software. If you want to verify that sendmail is running on a particular server please see the tests outlined in the section "Sendmail, Testing for" on page 76.
If you are not running sendmail then you will need to configure FMS as an independent SMTP server.
If you would like more information on these two approaches please see:
1. "Faximum Messaging Software as a Sendmail Delivery Agent, Configuring" on page 44; and
2. "Faximum Messaging Software as an SMTP Server, Configuring" on page 45.
The Faximum Messaging Software will work with any email program that can generate/handle MIME attachments. The FMS has been tested with Eudora, Eudora Pro, Netscape Communicator, and Outlook Express. Customers with other email clients are asked to contact Faximum Technical Support to report their experience.
In order to view received faxes on your desktop it is necessary to have a TIFF-F file viewer installed. Normally Windows 95, 98, and NT come with the Imaging for Windows package which includes a viewer. If this software is not installed (From the Start button, select Programs, then Accessories, and look for Imaging) you may obtain a copy free from
http://www.eastmansoftware.com/products/ImagingPro/instal95.htm.
Viewers for other systems are available from Faximum. Please visit http://www.faximum.com/fms/viewers
When sending messages through the FMS it is important that attachments be added in MIME format. Some email clients, such as Eudora also support attachments in uuencode or BinHex formats. These are not IETF standards and are not supported by FMS.
While the Faximum Messaging Server will work with most Class 2 and 2.0 fax modems, one must understand that with Class 2 and 2.0 fax modems the responsibility for properly handling the Group 3 fax protocol (ITU Standard T.30) resides entirely with the firmware within the modem. Unfortunately the quality of such firmware varies widely with different modem manufacturers and indeed with different modems form the same vendor. Further complicating factors is the fact that some vendors make changes to their modems that (negatively) affect the quality of their Class 2/2.0 support without changing the modem model number. For this reason the list of recommended and supported modems continues to vary with time.
At the time this manual was written (01.12.19) Faximum Software recommends the following modems for use with the Faximum Messaging Server:
For the most up-to-date list please visit our web server at http://www.faximum.com/modems
As a service to its customers, Faximum Software resells MultiTech modems. Please contact us for current availability and pricing.
While the Faximum Messaging Server will work with many other fax modems (such as those from Hayes, Practical Peripherals, US Robotics, Zoom, and others), our users have received mixed results (some have no problems while others have not been satisfied with their performance). You may wish to use any such modems you have on hand for the evaluation of the Faximum Messaging Server as long as you understand that problems may arise that have nothing to do with the correct operation of our software. If you are planning to purchase a modem for use with our software we would recommend a modem from the above list (or from the list on our web site).
Faximum Software recommends the ZyXEL Elite 2864 modem for use with ISDN phone lines. This modem supports the proper handling of "Called Number Identification" and can be used to support the automatic routing of received faxes to the correct recipient. For more information on this modem please see http://www.zyxel.com/
Faximum Software recommends the use of Exacom DID (Direct Inward Dialling) Trunk Interface devices to connect DID trunks to MultiTech modems for the purposes of using DID numbers for the automatic routing of received faxes. For more information on these devices, please see http://www.exacom.com/
If you plan to use an Exacom device to interface your fax modem to a DID line then you will have to use a MultiTech MT1932-ZDX, MT2834-ZDX, or MT2834-ZDXb fax modem since these are the only modems that Faximum supports when using an Exacom DID interface.
As a service to its customers, Faximum Software resells Exacom DID interface devices. Please contact us for current availability and pricing.
This release of the Faximum Messaging Server has been designed to work with any Dialogic GammaLink Fax boards supported by the GammaLink Development Kit (GDK) Release 1.0.5. This includes the CPi/100 etc. and etc.
For more information please refer to APPENDIX D "Dialogic GammaFax Support" on page 115.
Users planning to use the Faximum Messaging Server with Dialogic GammaLink fax boards ought to contact Faximum Technical Support (support@faximum.com) for additional information on configuring the Faximum Messaging Server to work with these boards.
1 The FMS README files for all platforms may be found at http://www.faximum.com/fms/readme
© 2000 Faximum Software Inc.